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Shipping policy
Shipping Policy
At Bampo, we proudly offer international shipping to ensure our unique handbags reach customers worldwide.
Processing Time:
- Orders are processed within 1–3 business days.
- Custom or pre-order items may require additional time, which will be specified at checkout.
Shipping Costs:
- Free shipping worldwide on orders over £100.
- A flat shipping fee of £30 applies to orders under £100.
Shipping Time:
- Standard international shipping: 7–21 business days.
- Expedited shipping options are available for select regions.
Customs and Duties:
- International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.
Tracking:
- All orders include a tracking number, which will be provided once the order is dispatched.
Return & Exchange Policy
At Bampo, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Eligibility for Returns & Exchanges:
- Items must be returned within 30 days of delivery.
- Products must be unused, in original condition, with all tags and packaging intact.
- Custom or personalized items are not eligible for returns or exchanges unless they arrive damaged or defective.
Return Process:
- Contact our customer service at bampooverseas@outlook.com to initiate a return or exchange.
- Once approved, you will receive instructions on how to ship the item back.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
- Refunds will be processed within 7 business days of receiving the returned item.
- Refunds will be issued to the original payment method, excluding any shipping charges.
Exchanges:
- Exchanges are subject to availability.
- If the desired item is unavailable, a refund or store credit will be offered.
If you have any questions, feel free to contact us at bampooverseas@outlook.com. We’re happy to assist!
Shipping policy
Shipping Policy
At Bampo, we proudly offer international shipping to ensure our unique handbags reach customers worldwide.
Processing Time:
- Orders are processed within 1–3 business days.
- Custom or pre-order items may require additional time, which will be specified at checkout.
Shipping Costs:
- Free shipping worldwide on orders over £100.
- A flat shipping fee of £30 applies to orders under £100.
Shipping Time:
- Standard international shipping: 7–21 business days.
- Expedited shipping options are available for select regions.
Customs and Duties:
- International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.
Tracking:
- All orders include a tracking number, which will be provided once the order is dispatched.
Return & Exchange Policy
At Bampo, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Eligibility for Returns & Exchanges:
- Items must be returned within 30 days of delivery.
- Products must be unused, in original condition, with all tags and packaging intact.
- Custom or personalized items are not eligible for returns or exchanges unless they arrive damaged or defective.
Return Process:
- Contact our customer service at bampooverseas@outlook.com to initiate a return or exchange.
- Once approved, you will receive instructions on how to ship the item back.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
- Refunds will be processed within 7 business days of receiving the returned item.
- Refunds will be issued to the original payment method, excluding any shipping charges.
Exchanges:
- Exchanges are subject to availability.
- If the desired item is unavailable, a refund or store credit will be offered.
If you have any questions, feel free to contact us at bampooverseas@outlook.com. We’re happy to assist!
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