FAQs
How much does shipping cost?
We offer complimentary shipping on all orders above $100 USD worldwide.
For orders below $100 USD, flat shipping rates apply based on region:
North America: $17 USD
South America: $19 USD
Europe: $20 USD
Oceania: $8 USD
Asia: $10 USD
Middle-East: $15 USD
For detailed shipping information, visit our Shipping Policy.
When will I know if my order is shipped after placing an order?
Your order will be processed within 3 business days. Once shipped, you'll receive a tracking notification email allowing you to monitor your delivery's journey.
What are your return and exchange policies?
We stand behind the quality of our luxury handbags with a 30-day return and exchange window. Simply email support@bampo.com with your order number in the subject line, and our concierge team will assist promptly. Items must be returned in pristine condition with original packaging and tags attached. Please note that sale items and personalized orders are final.
View our complete Return & Exchange Policy.
How to contact Bampo?
Our dedicated customer care team is available to assist with any inquiries. Email support@brampo.com, and we'll respond within 24 hours.