Shipping policy

International Shipping Rates

• Bampo offers free shipping worldwide on orders over $100 USD.
  

Order Processing Time

Once your order is placed, our warehouse team will process it within one business day. After your order is shipped from our warehouse, we will provide you with tracking information via email.

International Delivery Time

We strive to deliver your desired bags as quickly as possible, no matter where you're located. Please allow 9-12 days for your shipment to arrive after it has been dispatched from our warehouse.

International Duties and Taxes 

Recipients are responsible for any customs duties and fees associated with international shipments. These charges vary by country and are determined based on the value of your order and the destination country's tax and valuation methods.

Lost or Damaged Packages

We take great care in packaging our parcels to ensure they reach our customers in excellent condition. However, if your package is lost or arrives damaged, please contact us via email at support@bampo.com with proof of the issue. We will work with our courier provider to resolve the problem promptly.

Tracking number
After order placement, you will receive an email confirmation with your order number. The tracking number will be sent via a separate email once your order is ready to leave the warehouse. Please allow at least 12 hours for the tracking information to update before reviewing the shipment status.

Other

If you have any additional concerns or questions, please feel free to reach out to us at support@bampo.com, and we'll be happy to assist you!