Top-Grain Leather Flying Eaves Crossbody & Shoulder Bag

Shipping Policy

At Bampo, we proudly offer international shipping to ensure our unique handbags reach customers worldwide.

Processing Time:

• Orders are processed within 1–3 business days.
• Custom or pre-order items may require additional time, which will be specified at checkout.

Shipping Costs:

• Free shipping worldwide on orders over £100.
• A flat shipping fee of £30 applies to orders under £100.

Shipping Time:

• Standard international shipping: 7–21 business days.
• Expedited shipping options are available for select regions.

Customs and Duties:

• International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.

Tracking:

• All orders include a tracking number, which will be provided once the order is dispatched.

Return & Exchange Policy

At Bampo, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Eligibility for Returns & Exchanges:

• Items must be returned within 30 days of delivery.
• Products must be unused, in original condition, with all tags and packaging intact.
• Custom or personalized items are not eligible for returns or exchanges unless they arrive damaged or defective.

Return Process:

1. Contact our customer service at bampooverseas@outlook.com to initiate a return or exchange.
2. Once approved, you will receive instructions on how to ship the item back.
3. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds:

• Refunds will be processed within 7 business days of receiving the returned item.
• Refunds will be issued to the original payment method, excluding any shipping charges.

Exchanges:

• Exchanges are subject to availability.
• If the desired item is unavailable, a refund or store credit will be offered.

If you have any questions, feel free to contact us at bampooverseas@outlook.com. We’re happy to assist!